Operations and Server Uptimes
If you do a significant portion of your business online, or you rely on your Web site to attract, inform, serve, and satisfy customers, uptime is critical. You need to know that your Web site is available 24/7 and doing its job right the whole time. This is especially critical if you are a hosting provider. But it's just as vital for your small to medium-sized business customers as well. They are well aware that a few minutes downtime could cost them hundreds or even thousands of dollars in lost revenue.
Network Solutions guarantees virtually zero server downtime* and we consistently exceed that target. Rarely, when something like a power grid outage or massive storm could cause downtime, we implement a seamless failover mechanism and backup/recovery plan for your business so you never have to worry that your customers' sites will be unavailable. There's nothing better for peace of mind than knowing experts are on the job.
We've built reliability into every level of our private label Web hosting solution.
We integrate brand name hardware with a track record of performance, backed up by service contracts from HP, IBM, Network Appliance, and other leading vendors.
Our software architecture integrates all programs into a smoothly-operating system that virtually eliminates downtime.
Change Control Process
All hardware and software changes, whether from a third party or our own, are planned, prioritized, and carefully implemented. The enhanced product is always fully tested in the Network Solutions Lab before operational deployment. Our rigorous quality assurance process ensures the highest level of quality in everything we deliver.
Our dedicated operations teams monitor and maintain our entire platform 24x7. They are continually on watch for potential faults to stop them before they happen. Any issues are fixed immediately.
* Virtually zero downtime guarantee does not include scheduled maintenance or unanticipated downtime due to circumstances outside the control of Network Solutions.